Returns Policy

RETURN POLICY in Drawes market

How can I switch or return the product?

 You can return the product to Drawes within 7 days from the date of receipt of the request, provided they do not open the product, and keep it in its original state since taking.

Steps to start the product is returned, you can fill out a form is returned products on our website.


How do I redeem my money?

After we receive the product, our team will be rated and make sure that it is eligible to recover, and it requires to keep the product in its original state. And then will be issued in your name voucher is valid for six months, you can use it to buy from our site, or request a replacement product.

 

 What if the product contains a defect in manufacturing?

 If the product contains a defect in manufacturing, or Salkm with the loss of some parts, we ask you to communicate with the customer service team within 7 days from the date of receipt of the request by e-mail: support@Draweez.com, or by calling: +966564112299, even we begin to investigate the problem. Please provide us with pictures or videos showing defect in the product.

If we receive Hkotkm, we will send the shipping company to receive product from your address. It follows you return the product to the original fund, with all its parts and original cover. When you receive the product will be evaluated and tested by our technical team, and when there is evidence of being defective, we will fix it, or replace it with an entirely new product.

 If the problem was reported after 7 days from the date of receipt, we will reform the Drawes defect or fault in the product.

 If Gertm do you think of the product, and you wish to return the return MUST fill out an application form within 7 days from the date of receipt of the request, we will issue a voucher worth of product on your behalf, valid for use within 6 months from the date of issuance. You can also retrieve the price of the product return the person to your account at PayPal, or your credit card account; in the case of cash payment on delivery, we will not be able to refund the amount in cash and we will automatically issue a voucher for Taweidkm product price.

If we find that the product works great, and does not include any defective product we will go back to you, with information on how to run it.

 

List of products that can not be retrieved:

 

● CD / DVD.

● imported products from global manufacturers, and take longer to connect (as described in the information listed on the product page).

● products that are not returned in their original condition, including the packaging (for example, the Salkm product in a box or envelope

● Plastic sealed been removed, or broken or shredded).

● Products damaged due to misuse, or the appearance of signs to use them, even if they were still in the warranty period.

● Products damaged due to misuse, or products that have been assembled and installed; except in the case where the evidence of malfunction.

● products damaged due to open the casing seal, which encapsulate a healthy way to be safe from the manufacturer.

I've been other exceptions stated in the product description pages.

 

 

How much time is needed to complete the return process?

 We will work hard in Drawes to send shipping company within 24-48 hours from the date of notification of the desire to replace the product, and after the assessment will take replacement of operation 2 - 3 business days.

The recovery of the amount of money to a PayPal account or your credit card Vistgrq of 7-10 working days from the date of assessment of the product.

 

What areas or countries where the return to Mmzorld policy apply?

 RETURN POLICY own Badrawaz apply to products sold in the Gulf countries only. We apologize for returned products that have been connected to the outside of the Gulf States

Please note that draweez.com are not able to complete the return process, and replacement in seasons like December and before the holy month of Ramadan and the holiday periods, unless the product is defective or missing parts manufacturers contained. If you have any other inquiries regarding return and replacement policy, please contact us through our e-mail support@draweez.com